FAQ

You can purchase the 24/25 Season Tickets here or purchase a package here.

View the season here.

You may select specific seats online—you can even see the view from different seating sections before you make your choice. If you have questions about specific seating locations or need accessible seating, we can help. Please contact Ticket Services at 415-865-2000.

• All single ticket orders have a $14 fee added, except for Rush tickets and additional tickets purchased by season ticket holders. The $14 fee is per order, not per ticket.
• Season ticket package orders have a $20 subscription fee added.
• Every individual ticket price includes a $1 or $2 facility fee.
• Individual ticket order fees are waived in person at our Box Office in the Opera House. The Box Office in the Opera House is open on performance days only, opening 4 hours before the performance begins. During the hour before the performance, the Box Office does not handle future sales.
• Ticket exchanges when made 24 hours in advance incur a $20 fee or $25 on the day of the performance. Advance exchange fees are waived for season ticket package holders.

Yes! We have discounted tickets on select shows. Visit our Offers page to see our latest offers and promo codes.

Season Tickets

Purchase Season Tickets and save up to 30% off the regular ticket price.

Rush FOR ALL

We’re pleased to offer limited $35–$79 tickets for select performances during our 2025 Repertory Season. When offered, Rush tickets go on sale on the day of the performance starting at 10 am and go off sale the hour before curtain. Limit of 2 tickets per household.  Visit our Offers page for updates.

STANDING ROOM

Standing-room-only tickets are $10, available in person on the day of the performance at the Ballet Box Office in the Opera House or by calling 415-865-2000. This ticket allows for standing at rear of the main floor and the rear of the balcony for SF Ballet performances at the Opera House. Standing tickets are best for those over 4 feet tall as there is a 4-foot wall. Cash is preferred for a quick transaction. Prices may differ for some special events.

GROUP TICKETS

Interested in seeing ballet with all your friends and family? Learn more about Group Tickets here! We offer discounted prices for groups of 20 or more.

We hold your Will Call tickets at the SF Ballet Box Office located in the Main Lobby of the War Memorial Opera House (301 Van Ness Avenue at Grove Street) where performances take place. The Ballet Box Office is open only on performance days, starting four hours before the performance. We suggest arriving at least 45 minutes prior to the performance because the lines can get long and you want to be in your seat before the lights dim. Parking, traffic, and transportation delays are unpredictable, so plan to arrive early as latecomers will not be seated until intermission during Repertory Season.

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If you haven't received your tickets or if you misplaced them, you can print your tickets at home. Simply login to your account, select the Tickets & Performances tab and reprint your tickets. Please note, reprinting your tickets will invalidate any previous versions. Or, call Ticket Services at 415-865-2000 and we'll have your tickets waiting for you at the Box Office in the Opera House.

Standing-room-only tickets are $10, available in person on the day of the performance at the Ballet Box Office in the Opera House or by calling 415-865-2000. This ticket allows for standing at rear of the main floor and the rear of the balcony for SF Ballet performances at the Opera House. Standing tickets are best for those over four feet tall as there is a four foot, four inches – or 52 inches – wall. Cash is preferred for a quick transaction. Prices may differ for some special events.

For Nutcracker, we do not allow children under 3, including babes in arms, in the auditorium. We encourage you to see our helpful tips on Taking Kids to the Ballet.

Repertory Season performances are generally best for children ages 8 and up. Due to mature themes, Manon and Frankenstein are recommended for ages 14 and up. Please note that we do not allow children under 3, including babes in arms, in the auditorium.

Everyone entering the Opera House, regardless of age, must have a ticket, and children must occupy their own seat next to an accompanying adult. No lap sitting.

Consider selecting an aisle seat when bringing your children in case a quick exit is needed for an unavoidable visit to the restroom, or for a talkative or restless child. Please be aware that if you leave your seat, it is unlikely that you will be able to return to it while the performance is in progress.

If your child does need a break during a performance, or you cannot return to your seat, we encourage you to visit our Family Viewing Area in the North Dress Circle Level. This comfortable space features a monitor to watch the performance along with children’s books and quiet activities such as an opportunity to write letters to dancers. It is available during all Nutcracker performances and for some weekend performances of the story ballets.

Anyone (of any age) creating a disturbance will be asked to leave the auditorium and these tickets will not be refunded.

Full-length ballets are evening-length works typically with two or three acts. Some full-length works are called story ballets because they follow a narrative and are often based on classic tales from literature or opera such as Nutcracker, Swan Lake, and Romeo & Juliet. Some full-length ballets like Jewels and Shostakovich Trilogy are abstract.

A mixed-bill ballet program has something for everyone, featuring a selection of two to four unrelated short works that make up an evening of entertainment. The individual works may be based on a story, or they may be more abstract—the works may be classical or contemporary. A mixed-bill program can be an excellent introduction to ballet, providing a variety of complementary dances, choreographers, and styles.

Transportation, traffic, and parking can be unpredictable, so make your outing stress-free by allowing extra time to assure an early arrival at the Opera House. If your tickets are at Will Call, it’s best to be at the Box Office at least 45 minutes early because the lines to pick up the tickets can be long.

We sympathize with you, but for the sake of the performers and other audience members, there is no late seating while a work is in progress during the Repertory Season. Latecomers will be asked to stand until an appropriate break in the action—which might be at intermission. For Nutcracker, late seating is at the discretion of house management.

Transportation, traffic, and parking are unpredictable, so allow extra time. Make your outing stress-free by arriving early to visit a favorite shop or restaurant, or enjoy dinner and drinks in the Opera House.

You should wear whatever you like and what makes you comfortable. You will see some people in gowns and you’ll see others in jeans. If you are looking for an opportunity to wear that new cocktail dress or suit, do it. If you prefer to dress more casually, then, by all means, come as you are. However, we do ask that if you choose to wear a hat, please remove it once indoors.

Opera glasses are available to be rented for $5 in the North coat check. Cash only, please.

Yes. Seats on the left side of the theater are odd-numbered and seats on the right side are even-numbered, with a few exceptions. Seats in the center section of Grand Tier Center and Balcony Circle are numbered consecutively from seats 101–114. Center Boxes are consecutively numbered 1–8, with three seats in the first row, three seats in the second row, and two seats in the third row.

Don’t worry. Simply show your ticket to your usher and they will help you find your seat. Or, view our Seating Charts.

Drinks purchased inside the Opera House may be brought inside the auditorium.

The War Memorial Opera House, where SF Ballet performances take place, is located at 301 Van Ness Avenue at Grove Street in the Civic Center neighborhood. The Opera House is within walking distance of MUNI, BART, and other transit systems.

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Yes. The Opera House has accessible seating on the Orchestra and Dress Circle levels. Call 415-865-2000 for more information and to purchase accessible seating.

Persons with wheelchairs may enter and exit the Opera House through the front doors (Van Ness Avenue), Taxi Ramp (Grove Street), and Carriage Entrance (north side).

Accessible restrooms are located on all floors except the Orchestra and Balcony levels.

Accessible drinking fountains are located on all floors except the Balcony level.

PUBLIC INFORMATION REGARDING PATRON WHEELCHAIR ASSISTANCE GUIDELINES

• SF Opera is unable to provide patrons with a wheelchair or personal assistance to navigate around the Opera House.
• If you will be arriving to the Opera House in a wheelchair, and require assistance with activities of daily living, including transferring to a seat, your caregiver will be granted un-ticketed entry to assist you and then wait in the lobby for the performance to conclude.
• Only in the case of unforeseen medical needs can our house EMTs provide medical assistance and/or transport.

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Yes. Lost & Found is located at the north coat check room on the Main Lobby level of the Opera House. If you realize you’ve left something behind after you’ve left the Opera House, please email wmpac-lostandfound@sfgov.org or call 415-621-6600, 9:00 am–4:00 pm Monday–Friday, except city holidays.

SF Ballet cares about the health and safety of our audiences, artists, and staff. In adherence with requirements contained in federal, state, and local health orders, the War Memorial Opera House does not require patrons to wear masks while in the venue. However, the Opera House and San Francisco Ballet continue to strongly encourage mask-wearing by all patrons to protect themselves and others. We also encourage anyone to stay home if they aren’t feeling well or are experiencing COVID symptoms. SF Ballet will continue to work with the city and performance venues to update our policies based on their recommendations.

For events and/or performances outside of the War Memorial Opera House, SF Ballet will update patrons on COVID protocols via email and here on our Safety page.

All bags are subject to search upon arrival. Currently, clear bags are not required.

Patrons may bring bags into the auditorium, but they must fit under the seat or on the patron's lap (approximately 14x14x6).

Patrons with large items, inclusive of, but not limited to large backpacks, luggage, shopping bags, and other large packages that will not fit comfortably at the seat will be asked to check those items at coat check.