FAQS
FAQS
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If you are feeling unwell and cannot attend a class that you were previously registered for, please contact classes@sfballet.org and we will allow you to reschedule for another class.
Our health and safety policy is currently aligned with San Francisco Department of Public Health and we will no longer require masks to be always worn at 455 Franklin Street. Since we know that wearing a well-fitting KN/N 94/95 is a strong defense against COVID, we encourage those who opt to wear a mask in common areas or during class time to continue to do so if that is their preference. This masking policy may change at any time.
Please arrive no earlier than 15 minutes prior to the start of class, or you may be asked to wait outside. Check-in will begin 15 minutes prior to class in the lobby. Class pre-registration is strongly recommended through MindBody via the app or the website as we cannot guarantee accommodation for walk-in students. Students may not be permitted into class if they arrive more than 5 minutes past the start time.
Adults and teens over the age of 18. We offer levels starting at absolute beginner.
Dress is informal, but we recommend a t-shirt, leotard or tight-fitting leggings, or shorts. Please also have your hair pulled back out of your face (ponytail, braid, bun, etc.). Ballet slippers are required for in-person classes.
We have online classes on Zoom and in-person classes at 455 Franklin Street, San Francisco, CA 94102. View Getting Here.
SF Ballet School Faculty, including Cecelia Beam, Anne-Sophie Rodriguez, Victor Talledos, and special guests from the Company.
We encourage you to attend and complete as much of the class as you feel capable. If you need to sit out for the last combination or two, that’s fine.
Unfortunately, we do not allow class observations. We encourage you to try it out and see if you like it. You will have a much better understanding of the class if you are up and moving, rather than sitting and watching.
For the safety and consideration of all, studio doors will close five minutes after class begins.
GENERAL INFORMATION
Our Studios and Facilities
Students may check-in and use the designated studio and restrooms on the first floor 15 minutes prior to the start of each class. Restrooms are located outside of the studios. Showers and designated changing rooms are not available.
For the safety and consideration of all, studio doors close five minutes after class begins. Adult participants need to exit the building within 15 minutes after the class has ended.
Purchases
All purchases are non-refundable and non-transferable.
Single classes have a 30-day expiration. You can track your expiration date on your MindBody account online or through the MindBody app. Please note: Expiration dates will not be extended for any reason, including session breaks.
If you are unable to attend a class, please go to your MindBody account and cancel at least 12 hour before your pre-paid class. If you cancel in 12 hour or less before the class starts, you will be charged for that class.
If you are on the waitlist for a class, you will be automatically added to the class when a spot opens up. Starting two hours before class starts, you will not be automatically added and can call the school to see if space has opened up.